• - Clinical Crew
  • OH, USA
  • Either Full Time or Part Time


To provide medical transportation in a consistent, caring, and professional manner.



To be the premier ambulance provider in Ohio.



Safety – Integrity – Excellence – Accountability – Compassion


Job Description:



REPORTS TO:       Operations Supervisor                        

DEPARTMENT:      Clinical           

FLSA STATUS:      Non-Exempt  

FTE STATUS:          0.90    

LOCATION:           Chillicothe 



Provides advanced life support in a prompt, resourceful, and efficient manner to all patients transported by MedCare regardless of the mode of transport.  Collaborates with Nurse/clinical partner in compliance with established protocol and regulatory requirements to provide support services and transport. Responsible for maintaining compliance with CAMTS requirements and all associated documentation. Actively participates in external education / marketing initiatives in order to protect and maintain MedCare's market base.



Customer Focus and Communication

  1. Builds good relationships and rapport with partners, supervisors and management. Treats all people with dignity and respect.
  2. Knows and meets all of the expectations and requirements of internal and external customers. Actively seeks customers' feedback on quality of service provided and resolves customer related issues.
  3. Promotes good internal customer service. Receive and respond to personal visits, incoming calls, and e-mails in a prompt and professional manner.


Maintains and Enhances Skills

  1. Possesses sufficient job skills and knowledge to perform the job in a competent manner.
  2. Demonstrates the essential skills and knowledge in day-to-day situations. Is a continual learner, adds to knowledge and skills as job requirements evolve. 
  3. Meets all training requirements, including Ninth Brain assignments.
  4. Complies with all CAMTS requirements as related to certification, training, and documentation.
  5. Successfully completes company mandated training on clinical and operational topics.
  6. Participates in research projects to promote growth and development of medical transportation knowledge base.


Teamwork and Engagement

  1. Is an effective team player who adds complementary skills and contributes valuable ideas, opinions and feedback.
  2. Respectfully challenges ideas and shares alternate opinions but supports team decisions. Promotes cooperation and commitment within a team to achieve goals and deliverables.
  3. Adapts approach, goals, and methods to achieve solutions and results in changing situations.
  4. Contributes to a workplace that is free from harassment and respects individual differences.
  5. Meets company meeting attendance requirements. Is in compliance with attendance policies.


Safety and Security

  1. Is knowledgeable about job safety and security responsibilities. Adheres to all workplace safety and security regulations, standards, policies, and procedures.
  2. Demonstrates safe and secure work habits. Takes no shortcuts that increase risks. Looks for unsafe and non-secure practices in the workplace.
  3. Promptly reports actual or potential safety or security concerns.
  4. Protects the privacy of all Company and patient information in accordance with the Company's privacy policies, procedures, and practices, as required by federal and state law, and in accordance with general principles of professionalism as a health care provider. May access protected health information and other patient information only to the extent that is necessary to complete job duties. 
  5. Assures maintenance and checks adequate stock of drugs and supplies aboard transport vehicle.  Checks biomedical equipment, both portable and aboard transport vehicle, to ensure proper functioning and reports any deficiencies.


Decision and Recommendation Quality

  1. Gathers information and others' input to allow a thorough assessment of risks and benefits of alternative approaches in decision-making and recommendations.
  2. Considers lessons learned from experience, differing needs, and the impact of the decision on others.
  3. Stays focused on objectives and considers both the short-term and longer-term impact of decisions and keeps objectives in mind throughout the process. 


Clinical Care and Documentation

  1. Works collaboratively with the Nurse/clinical partner to provide patient care to critically ill and injured pediatric, adult and geriatric patients.  Emphasis is on the provision of advanced airway management, but includes the full spectrum of patient care interventions as specified in the medical protocols and as directed by Medical Control to ensure rapid and safe transport with optimal patient outcome.
  2. Maintains accurate records of information including pre-transport patient documentation, transport records, and follow-up data.
  3. Provides quality assurance thorough prompt and accurate reporting, filing, and follow-up actions, both internally and externally.
  1. Conducts device monitoring appropriately as determined by quality measures, as assigned.
  1. Assists in the collection and analysis of data/statistics for operational management, to include the distribution of customer satisfaction surveys.



  1. Provides clinical and transport operation instruction and education to internal and external personnel, community groups and approved visitors. Participates in public relations events.
  1. Expected to participate in marketing efforts to promote all MedCare Services as outlined in the MedCare Education Plan. Will comply with annual requirements and will complete appropriate documentation.


Education, Certifications and Licensure

  1. Certifications and licensures required upon hire and throughout employment:
    1. Current Ohio certification as a Paramedic. (Additional state licensures may be required depending on the location of the MedCare Region).
    2. Advanced Cardiac Life Support (ACLS) and Basic Life Support (BLS).
    3. Valid Driver's License and maintenance of an acceptable driving record as determined by insurance carrier for coverage.
  2. Training required upon successful completion of orientation, and annually throughout employment:
    1. Emergency Vehicle Operations Course (EVOC)
    2. Rotor Wing Safety (if in the RW Division)
  3. Certifications required within six (6) months of hire and throughout employment:
    1. Pediatric Advanced Life Support (PALS)
    2. Advanced Stroke Life Support (ASLS)
  4. Certifications required within twelve (12) months of hire and throughout employment:
    1. International Trauma Life Support (ITLS)
    2. PHTLS and TNCC also accepted trauma certifications
    3. Neonatal Resuscitation Program (NRP)
  5. Certifications required within twenty-four (24) months of hire and throughout employment:
    1. Advanced Practice Certification: FP-C, CCP-C
  6. Paramedics must maintain all other licensures as deemed necessary by management.






Paramedic Certification in the State of Ohio.



  1. Three (3) years active experience as Paramedic in an active EMS Department and/or Paramedic role.
  2. Advanced airway management skills strongly desired.





  1. Work requires comprehensive knowledge of emergency transportation procedures and a thorough understanding of their application in the medical transportation environment. This is normally achieved through certification as a Paramedic, three years' active experience in field, completion of MedCare's orientation program.
  2. Work requires the skills necessary to quickly and safely transport patient using available resources, prioritize requests, and assists with patient care as directed.
  3. Work requires the skills necessary to assess and prioritize patient needs, formulate treatment plans, and alter treatment as necessary.
  4. Manages and copes effectively with stress related to the care of patients, families, and unpredictable situations within various care settings.
  5. Work requires interpersonal skills necessary to interact effectively with internal and external personnel in stressful situations and to act as a representative of MedCare to the public.
  6. Must be able to sit driving for long periods of time.
  7. Must demonstrate alertness at all times.
  8. Ability to assist in the loading and unloading of patients, on cots, up to 250+lbs. Pulling and pushing the cot in and out of the mode of transportation of the patient, maintaining the cot in a horizontal position.
  9. Performs work exposed to heat, wind rain, altitudes and in rough terrain such as hills, in ice/snow, climb fences, etc.
  10. Exposure to infectious diseases and chemical contaminants.  May be exposed to hazards involved with exposure to aircraft and mobile vehicles.  May be exposed to bruises, superficial lacerations, back, ankle or muscle strain and/or needle punctures while on duty.
  11. Required to bend, stoop and carry equipment over rough terrain without any limitations in range of motion and use proper body mechanics.
  12. Must be able to withstand high amounts of stress in uncontrolled environments.
  13. Must maintain competency on assigned and alternate modes of transport.


Must pass an employment lift test.


% of Workday

Repetitions per hour


None at all













Lift/Carry (without hoist)





Up to 10 lbs





11-20 lbs





21-50 lbs





51-100 lbs





100-250 lbs

























Reach below knee





Reach above shoulder





Reach outward






































The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job.  It is not designed to be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees, assigned to this job.  Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time.  This job description is not an employment agreement or contract.


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